- Acceptance of Terms
These Terms and Conditions govern your use of our website and services. By accessing our site or using our services, you agree to abide by these terms. If you do not agree, please discontinue using our services.
- Services Provided
SMTP Africa Servers Ltd offers the following services:
- Managed cyber security services
- Email services
- Network related service
We reserve the right to modify, suspend, or discontinue any service without prior notice.
- User Account Responsibilities
- Users must provide accurate and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately of unauthorized account use.
- Prohibited Uses
You may not use our services for the following purposes: Engaging in unlawful or fraudulent activities. Sending unsolicited bulk emails (spam). Transmitting harmful or malicious content, such as viruses.
- Service Availability and Support
While we strive to ensure uninterrupted services, occasional downtime may occur due to maintenance, upgrades, or technical issues. We are not liable for any service interruptions but will work to resolve issues promptly.
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Pricing and Payment Terms
Prices may be stated in any currency, subject to the equivalent USD rate prevailing at that time. Payment must be made as per the invoice terms. Late payments may incur penalties or service suspension. Subscription-based services will auto-renew unless canceled in advance.
- Indemnification
You agree to indemnify and hold SMTP Africa Servers Ltd harmless from any claims, losses, or damages resulting from your use of our services in violation of these terms.
- Dispute Resolution
In the event of a dispute, you agree to first contact us to resolve the issue amicably. If unresolved, disputes will be settled under the laws of KENYA.
At SMTP Africa Servers Ltd, your privacy is a top priority. This policy outlines how we handle your data.
1. Information We Collect We collect:
Personal Data: Name, address, email, phone number, and payment details.
Technical Data: IP addresses, browser type, and website usage.
Cookies and Tracking Data: Information stored to improve user experience.
2. Why We Collect Your Data
To process transactions and provide services.
To communicate updates, promotions, or technical issues.
To analyze website performance and user behavior for improvements.
3. Third-Party Service Providers
We work with trusted third parties, including:
Payment processors.
Data analytics tools.
Cloud hosting providers.
These parties are bound by strict confidentiality agreements and only process your data to perform tasks on our behalf.
4. Your Cookie Options
Cookies are small data files stored on your device to improve your browsing experience. You can manage cookie preferences via your browser settings. However, disabling cookies may limit some website functionality.
5. Children's Privacy
Our services are not intended for individuals under 16 years old. We do not knowingly collect data from minors.
6. Data Retention
We retain personal data only as long as necessary for operational, legal, or regulatory purposes.
Governing Law
These legal terms are governed by and interpreted in accordance with the laws of KENYA
Limitation of Liability: SMTP Africa Servers Ltd is not liable for any:
Loss of data.
Business interruptions.
Damages arising from reliance on our services.
Updates to Legal Terms
We reserve the right to update these terms periodically. Continued use of our services constitutes your acceptance of the revised terms.