Use this website to explore services and contact SMTP Africa Servers Ltd.

Service information and proposals

Service descriptions explain the areas in which we can discuss an engagement. They are not a final quotation, statement of work or guarantee of compatibility with a particular environment. Pricing, licences, delivery responsibilities, timelines and support commitments are confirmed in an agreed proposal or contract.

Sending a request

A submission reference confirms that your request was recorded. It does not confirm an order, appointment, payment, service activation or response-time commitment. Please provide accurate contact details and only upload information you are authorised to share.

Support

Existing customers should follow their agreed support and escalation procedure, particularly for urgent incidents. The public support form does not amend an existing service agreement.

Guides and resources

Planning guides are general resources. Changes to production systems should be scoped and validated for the specific environment. Product availability, compatibility and third-party terms should be confirmed when a proposal is prepared.

Website content

Brand names belonging to other organisations remain their property. The website’s illustrative imagery is used to explain service themes and does not identify customer deployments or staff members. Do not use the website to submit malicious files, interfere with the service or attempt unauthorised access.

Questions

If you need clarification, contact our team before relying on a service description or making a purchasing decision.