Scale your MSP business with the team you have today
It’s no secret that skilled techs are hard to find. Unemployment rates in IT are at historic lows. To make matters worse, when a tech gets a little on-the-job experience under their belt, they’ll jump ship. They’re in demand, and they know it. If the entrance to your tech team is like a revolving door, the constant change leads to inconsistent support, and your clients will notice.
With SMTP Africa's Integrated services, hiring, training, and retention will be one less thing you have to worry about. Our fully-staffed teams and individual techs offer a deep bench of IT talent. Whatever resources you need, our techs are ready to jump in. Each tech is up to date on the latest industry trends and software solutions, so there won’t be an issue your clients bring up that our techs can’t fix.
On-demand technical expertise
Your techs are good at what they do, so let them shine. Our Tech Advantage supplements their hard work by taking on ad-hoc projects during business hours, after hours, or on weekends, freeing your team to do what they do best.
Dedicated tech services
You already know that a good tech is hard to find. We take the pressure of hiring full-time talent off your shoulders with SMTP Africa Assist Dedicated Tech. We’ll learn the ins and outs of your business and jump into projects your in-house team doesn’t have the time or skills to do.
Network Operations Center
Behind the scenes, a lot goes on to keep your clients running—from network monitoring and system upgrades to patch management and more. That’s where our NOC takes over. Our NOC allows you to scale your business with the help of a team of specialized technicians that pick up the slack as you grow your business.